Avoiding Identity Theft: A Cautionary Tale at 35,000 Feet

During a flight from Mexico last week, I sat next to a guy I’ll call Lenny Loquacious (not his real name, obviously).

Apparently I’m more concerned about protecting his identity than he is, because for nearly five hours, Mr. Loquacious talked nonstop to the business associate sitting to his left. Non. Stop. For five hours. Loudly.

Lenny was blindly oblivious to the dirty looks that the half-dozen passengers around us kept giving him. Even the flight attendants rolled their eyes at him, and slipped me free bottles of red wine out of pity.

More disturbing than his behavior, however, was how much personal information he revealed during the course of the flight. I knew where he worked and lived. I learned his wife’s and children’s names. I knew where he traveled for work and when he would be away next. I overheard the names of his home town, his university, a few past employers and the chi-chi private club he was a member of.

In addition, he left his iPhone and business card-as-a-bookmark on his seat when he went to use the restroom. I could have pick up his phone and accessed a good deal of information if I’d wanted to; I knew the phone wasn’t passcode protected.

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Clearly, the guy had no self-awareness. But even worse, he put himself at risk of a number of different crimes, according to an identity theft expert I contacted the next day.

“This is an individual who gets an F grade in security,” says Robert Siciliano, CEO of IDTheftSecurity.com in Boston. “He’s already given out enough information [to] allow someone to pose as a bank or a credit card company or even his employer and be able to extract even more data from him to commit fraud.”

The lessons here are obvious: Don’t leave items containing valuable personal information unattended. Watch what you say when you’re in a public place like an airplane. And for the love of the passengers around you — not to mention the information about yourself that you should hold near and dear — pipe down.

As Siciliano says, “Nobody except for criminals wants to hear what you have to say.”