Los Cabos: What You Need to Know About Post-Hurricane Travel

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As we all continue to monitor the hurricane-devastated region’s recovery efforts, most airlines serving the Los Cabos International Airport have temporarily seized operations and provide tentative re-opening dates. The good news is twofold: Airlines are generously waiving ticket-change fees and reissuing flights to affected travelers, and the Baja Peninsula airport is set to reopen on October 8.

The following are the concessions made by a few major U.S. airlines:

American/US Airways: American and US Airways have seized all Los Cabos flight operations through at least October 17, though the date may be extended. The merged airline entity is taking a slow approach at resuming operations, writing, “No decision has been made on operations to/from SJD for October 18 and beyond and all services still show operating. We are waiting for further updates from the hotels on their expected re-opening dates in the coming weeks.”

If original tickets were issued prior to September 17 with an itinerary scheduled for travel to, through, or from SJD from September 15 through October 15, SJD flights may be reissued for travel from date of air-service restoration through November 20.

If original tickets were issued prior to September 19 with an itinerary scheduled for travel to, through, or from SJD from October 16 through December 15, tickets may be reissued to any other destination for travel within a year of the ticket’s original date of issue and by August 1, 2015. All ticket-change fees are waived, and tickets must be reissued by November 1, 2014.

Delta: If originally scheduled SJD travel is from September 16 through October 15, flights to/from/through SJD may be reissued at no additional cost for travel initiating by December 15. Ticket-change fees will be waived.

United: If scheduled SJD travel is from October 11 through December 20, tickets may be rescheduled to the original destination or to any other United destination, so long as they’re used within a year from the ticket’s original date of issue. Ticket change fees are waived, but fare differences may apply.

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Virgin America: The popular low-cost airline has temporarily suspended operations through October 22, but makes mention that it’s still monitoring the situation.

Recompenses for travelers whose original flights through October 22 were canceled include selecting one of the following: 1) an airline credit good for one year; 2) a refund for unused portions of their travel; or 3) the option to fly to Cancun or Puerto Vallarta (the only other destinations within Mexico flown by Virgin America) by November 19, the airline waiving airfare differences. According to the Virgin America website, tickets should have been reissued by September 30, and it only applies to those flights booked by September 22.

For those whose original itinerary included October 22 through December 31 travel, dates may be altered but fare differences will apply. Ticket cancellation is also an option, fees waived, with airline credit valid for one year.

The above information was current on October 2, 2014. For up-to-minute information, check flight status online, enroll in text or email updates whenever available, or by calling the airline directly.

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