![](https://www.smartertravel.com/wp-content/webp-express/webp-images/doc-root/wp-content/uploads/2014/11/airport-travelersflightscreens.jpg.webp)
Another day, another best-of/worst-of survey, purporting to shed light on the question of which mileage program trumps the rest.
This one, conducted by Frequent Business Traveler and FlyerTalk, put the matter in its simplest terms: How satisfied are you with the award-redemption process of the airline programs you participate in?
That simplicity is both the survey’s strength and its weakness. We get a straightforward “best of” list. But we are left with a one-dimensional view of the ranked programs.
Based on responses from 1,342 readers, the airlines with the best and worst mileage-program award redemption are as follows:
1. Alaska – 91 percent very satisfied or satisfied
2. Southwest – 83 percent
3. American – 79 percent
4. JetBlue – 78 percent
5. United – 78 percent
6. Hawaiian – 74 percent
7. Lufthansa – 65 percent
8. British Airways – 60 percent
9. Air France-KLM – 60 percent
10. US Airways – 55 percent
11. Delta – 33 percent
12. Air Canada (Aeroplan) – 32 percent
Reader Reality Check
How do these rankings correspond to your own experience redeeming miles with the reviewed programs?
This article originally appeared on FrequentFlier.com.
You Might Also Like:
- Richard Branson Loves This Hilarious Complaint Letter
- Airline Fees: The Ultimate Guide
- Are Capital One’s New Quicksilver Cards a Solid Choice for Travelers?
We hand-pick everything we recommend and select items through testing and reviews. Some products are sent to us free of charge with no incentive to offer a favorable review. We offer our unbiased opinions and do not accept compensation to review products. All items are in stock and prices are accurate at the time of publication. If you buy something through our links, we may earn a commission.
Related
Top Fares From
Today's Top Travel Deals
Brought to you by ShermansTravel
Greece: 8-Nt, Small-Group Tour, Incl. Aegina,...
Globus
![](https://d2619hvqn7b355.cloudfront.net/uploads/default_image/image/113/main_greece_2.jpg)
Amsterdam to Copenhagen: Luxe, 18-Night Northern...
Regent Seven Seas Cruises
![](https://d2619hvqn7b355.cloudfront.net/uploads/default_image/image/92/main_europe_2.jpg)
Ohio: Daily Car Rentals from Cincinnati
85OFF.com
![](https://d2619hvqn7b355.cloudfront.net/uploads/default_image/image/121/main_rental_car.jpeg)